SECURITY INFORMATION

Security checks

With the support of the Metropolitan Police, Royal Parks Police, and the CST, we will have a range of robust security measures in place for the event. We recommend that you arrive in plenty of time to pass through enhanced security checks. Our security volunteers and police are here for your safety. Please cooperate fully with all security checks and support them as they carry out important work to keep us all safe.

Prohibited items

Below is guidance on what cannot be brought into the London Eye. Please be aware this list is not exhaustive and is subject to change.

• Any item deemed to be a weapon
• Large bags, suitcases or rucksacks
• Fireworks and/or smoke bombs
• Glass bottles or other articles which may cause injury and/or be deemed offensive or dangerous
• Sharp objects or anything which may be considered a security risk including knives, penknives, scissors, corkscrews, metal nail files, toy or replica guns. If such objects are found or declared they will be checked in and returned to you after your experience providing the item is legal in the UK
• Intoxicating liquor
• Illegal substances and/or legal highs
• Skateboards, scooters, e-scooters and rollerblades
• Motorcycle helmets
• Drones
• Tripods (unless agreed in advance with the London Eye Press Office team)

Helping us, to help you

As our guests we ask you to remain vigilant in alerting our staff or security teams to anything suspicious and to keep your belongings safe at all times.

Terms and conditions:

• You have an important role to play in helping us by reporting anything that doesn’t feel right, for example any unattended items or someone acting suspiciously. You can report anything suspicious to any member of the CST or Police or steward who is always on hand to help.
• Confiscated objects are left entirely at the owner's risk at all times.
• We accept no responsibility for the loss of or damage to any objects left with us.
• We reserve the right to refuse entry to anyone for public safety reasons or any other reason.